TICKETED SAILS -
Terms and Conditions...
(these vary slightly from those for PRIVATE
Charters) |
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Chicago Sailboat Charters is a subsidiary of Seit Inc. |
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Rates - Rates includes all fees and taxes. Rates do not include gratuities for the crew, which are customary.
Tips typically range from 15-20% of the cost of the ticket, and of
course are at your discretion. Seats are subject to availability. |
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Cancellations and Rescheduling
- You may cancel your reservation once if at least 10 days in advance once. We cannot
reschedule you, we cancel your reservation at your request, and you may then book
any available seats. No cancellations or rescheduling within 10 days of your sail is possible. However, we will always do our best to work with you to make you happy. You may NOT
reschedule if you miss your sail. You must be at the designated gate on time, or
your sail will leave without you. For cancellations due to conditions, you
can schedule another sail for the next available date you choose which is available. |
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Delays - On
very rare occasions, unforeseen
events (e.g. changing weather, minor maintenance
needs, etc.) may cause us to delay your sail for up to 1 hour. If your sail is delayed more than 1 hour, you will be allowed to make another reservation,
based on availability. If for some reason we have to cancel your sail (e.g. mechanical issues, illness,
etc.), you will be allowed to make another reservation, based on
availability. In no case
will you be charged a fee for a cancellation that is caused
by us or by weather. |
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Waves and Sea Sickness - Waves and big wind are sometimes a part of sailing. It depends on current conditions, trends, and forecasts. The captain will decide if it is
safe and reasonable to sail. Though it is not common, if you are prone to, or worried
about motion / seasickness, please do not book a sail, as sails do not return to
the dock early due to seasickness. Should the captain deem the conditions are
suitable for sailing, and you choose not to go out for your sail, we cannot refund your sailing
fee. This policy is consistent
with other charter companies around the country. |
Bad Weather - We do not guarantee sunshine and clear skies for
your sail, but we do guarantee that we will sail only under what your captain considers
safe conditions. If the weather is too rough to sail, there is lightning approaching,
or there is persistent rain, we will notify you of the cancellation as early as possible. If there are scattered showers
we will sail. This is up
to the captain's judgment, and only the captain's
judgment. Think of it as a baseball game; if
they play baseball in it, we sail in it.
If you wish to be certain to sail on a "perfect weather day", we strongly
suggest attempt your booking your sail only 24 hours in advance.
We will cancel sails due to weather as early as possible if we know there will be
bad weather. We monitor radar and wind conditions, and
are very
good at judging if we should sail or not.
In uncertain circumstances, we normally can tell you only about 30 minutes before
hand if we will get to sail, but not earlier. Sometimes we may have to cancel at
the last minute due to changing conditions.
*** Should you choose not to come out even though we have not cancelled your sail
due to weather, and it turns out that we could have sailed, your tickets may not
be re-used *** |
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Restricted items - Glass is not allowed. Dark liquids and sauces are not allowed (e.g.
red wine, tomato sauces, grape juice, etc.) as these can permanently stain the finish of the
boat or the cushions.Please see the FAQ
or ask us for specific details. |
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Rain - To reiterate, rain does not cause
us to cancel a sail unless it is persistent rain, and more than showers. This is
for the captain to decide. Should the captain deem the conditions are suitable for
sailing, and you choose not to sail, we cannot refund your sailing fee, no exceptions. This policy
is consistent with other charter companies around the country. |
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Children - Children
under the age of 12 are not allowed on ticketed sails for safety and logistical reasons. |
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Alcohol - Any passenger consuming alcohol must be at least 21,
and passengers assume legal consequences due to illegal drinking of alcohol. Should
you become intoxicated, or show up intoxicated, the captain reserves the right to
cancel the sail at any point and you will be responsible for the full cost of the
sail. Translation - if you are looking to get hammered, don't book a sail. |
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Illegal Substances - Under NO circumstances are illegal substances
permitted on board. Any passenger bringing illegal substances on board will be held
responsible for all damages that may be caused by such action, including but not
limited to: entire cost of vessel due to confiscation by authorities, loss of income
due to vessel down time, liability for injuries, legal fees incurred by all parties,
etc... |
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Inappropriate behavior
- Should passenger actions or behavior make
the crew feel that safety is compromised, or that they are unable to focus on sailing
the boat and maintaining safe conditions, the sail may be cancelled without warning
and no refunds will be issued to the offending
person/group. |
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Damages - Passengers will be responsible for damages caused due
to their actions should such actions be inappropriate or contrary to the terms and
conditions, and general prudent behavior. Adults will be responsible for damages
caused by children which they have brought on board. Damages may include, but are not limited
to: labor and materials necessary for stains caused by prohibited substances (such
as red wine or grape juice), tobacco burns in gel coat, and any damages caused by
passengers that would not be considered reasonable under the circumstances. Should
the vessel experience any down-time due to damages caused by passengers, passengers
will also be responsible for any loss of revenue. |
Swimming - No swimming is allowed on ticketed sails.
Last updated 5/02/10 |
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